When customers perceive value from the products and services provided by an organisation, they are more likely to pay for it. Waste at an organisational level adds unnecessary cost for the company. By understanding how value and waste are intertwined, and how to reduce their waste, organisations can focus on providing better value to customers more info

Malicious software known as ransomware can infect your entire computer device without you knowing it, allowing hackers to lock you out and steal confidential data from you. This course teaches you to recognise signs of ransomware and shares practical steps that help protect your computer. Course highlights: Overview of ransomware Identify the signs of ransomware more info

Phishing attacks are becoming more common and harder to spot as cyber criminals try more insidious methods to obtain personal and financial information illegally. Falling victim to a phishing attack could have disastrous consequences. This course will help you understand and recognise the various types of phishing methods used by cyber criminals, as well as more info