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Objectives In today’s changing workplace, many new supervisors are unsure of their roles and responsibilities. They have little experience dealing with the challenges of managing work through others. They haven’t had the opportunity to develop those critical skills of planning work, leading their group, and communicating with their employees, their colleagues, and their manager. This more info

Objectives Stress is an inevitable part of life. The demands of work, home and society all place stress on us. In moderate amounts, stress can actually be good for us. It only becomes harmful when it threatens to take control of our lives. This one-day workshop will help you identify your personal stressors and explore more info

Objectives Most people have been at a party or some other social occasion where someone has told an inappropriate joke and ruined the mood (at least temporarily). Likewise, we’ve all been somewhere where the class clown is able to lighten the mood and help people have fun. The good news is that humor can help more info

Objectives Edward Deming, the father of quality management, has said that people can face almost any problem except the problem of people. They can work long hours, face declining business, even the loss of a job, but they can’t deal with the difficult people in their lives. If you agree with his point, this workshop’s more info

Objectives If you are like most sales professionals, you are always looking for ways to overcome customer objections and close the sale. This one day workshop will help you plan, prepare, and execute proposals and presentations that address customer concerns, reduce the number of objections you encounter, and improve your chances at closing the sale. more info