Workshop Courses Please click on the course title/ course date for more information COURSE TITLES 2013JANFEBMARAPRMAYJUNJULAUGSEPOCTNOVDECBusiness Writing That Works04The Art of Effective Supervision22Time Management: Get Organized for Peak Performance04Secrets to Managing Change21NLP: An Introduction to Neuro Linguistic Programming08Building Self-Esteem and Assertiveness Skills07Conducting Effective Performance Appraisals21Team Motivation: Inspiring Employees22Business Etiquette for Professionals07Coaching for Leaders: A Leader's Guide to CoachingMastering the Art of Delegation11Developing Performance Driven Teams17Eliminating Stress: A Guide to a Healthy Lifestyle22Survival Skills for the New Trainer09Advanced Writing Skills08Writing Reports and Proposals12Effective Planning and Scheduling26Managing Budgets and Finances11Building Relationships for Success in Sales14Recruiting the Best Candidates06Settling Issues and Dilemmas11Leadership Skills: A Supervisor's GuideCommunication Strategies25Selling Smarter26Risk Management09Understanding the Basics of HR: HR Management for Novices10Emotional Intelligence23Maximizing Meeting Productivity24Diversity Training: Celebrating Diversity in the Workplace13Conflict Resolution07Defusing Tense Situations of the Workplace25Essential Skills in Negotiation23Conquering Your Fear of Speaking in Public05Overcoming Objections to Nail the Sale06Project Management Fundamentals19Generation Gap: Closing the Generation Gap in the Workplace20Resolving Conflicts at the Workplace03Public Speaking: Speaking Under Pressure04The Essential Skills of Supervision24Using Activities to Make Training Fun25Controlling Anger Before It Controls You - A One Day Primer07Dynamite Sales Presentations08Intermediate Project Management21Creating a Dynamic Job Portfolio22Customer Service Training: Managing Customer Service05Lean Process Improvement06Telemarketing: Using the Telephone as a Sales Tool19Working Smarter: Using Technology to your Advantage20