Objectives

Do you get nervous when presenting at company meetings? Do you find it hard to make conversation at gatherings and social events? Do you lock up in awkward social situations? If so, this one day workshop is just for you! It’s aimed at anybody who wants to improve their speaking skills in informal situations. We’ll give you the confidence and the skills to interact with others and to speak in informal situations and in front of small groups.

Benefits

• Enhance the ability to speak one-on-one with others
• Feel more confident speaking socially or in small groups such as meetings
• Practise developing these skills in a safe and supportive setting

Outline

• Good communication skills
• Barriers to communication
• The skill of interactive listening
• Interpersonal skills
• Self-disclosure
• The art of conversation
• Re-designing yourself for strength
• Professionalism
• Fifteen ways to master a meeting
• Sticky situations
• Controlling physical and mental nervousness

Facilitator Profile

Ah Huat is currently a lecturer of Logistics, Management, Marketing, Strategic Management and Human Resource Programs in Diploma, Degree and Post Degree programs. He is also a freelance lecturer and soft skills trainer. His clients include various reputable corporations/business schools/universities in Singapore.

He spent 20 years in Toshiba Singapore Pte developing, training, motivating and leading leaders. Besides speaking regularly to large groups of audience, he is also skilled in counseling and coaching individuals and team leaders. Ah Huat was trained in Japan in the “6 Sigma” technique and also won an award in Singapore while he was a “6 Sigma” project leader in Toshiba. He excelled in his previous tenure with Electrolux, and Rank Xerox, and was recognized as an effective and meticulous trainer.

Ah Huat has wide-reaching experience in organizational change, complexity and effectiveness. He has 35 years of working experience in Strategic Management, Marketing, Technical Staff Management, Call Centre Management and as a specialist in Logistics and Operations Management.

Ah Huat’s training experience includes lecturing at various universities such as Curtin University,Heriot-Watt University), Melior (Central Queensland University), as well as facilitating student/executive groups. Recently, Ah Huat was involved as a trainer with a customized program directed at McDonald managers in EASB.

He graduated from Thames Valley University, U.K., majoring in MIS; and acquired his Chartered Diploma in Marketing from the Chartered Institute of Marketing UK. Ah Huat was also awarded a Master in Business Administration in 1999 from the University of Birmingham, U.K. In addition, he has passed the competencies assessment by IAL(WDA/CPE recognized body), and is an ACTA trained trainer and assessor.