Objectives

In today’s world, change is inevitable and often difficult to deal with.

During this one-day course, you will learn how to implement, manage, and cope with change.

Discover how to transition with greater ease during times of change, how to see the positivity in change and making changes easier for others.

Benefits

• Find different ways of looking at change
• Create a change implementation strategy
• Make change easier for yourself and others
• Develop techniques to cope with change, including resiliency and stress management
• Know how to maintain a sense of control during a change

Outline

• What is Change?
• The Bridges Change Model
• The Conner Change Model
• The Janssen Change Model
• Six Reactions to Change
• Identifying the Need for Change
• Identifying the Cost and Benefit
• Setting the Vision and Goal
• Responding to Change
• Creating and Implementing a Strategy
• Planning for Change
• Communication Skills
• Empowering Employees
• Building Resiliency
• Acknowledging Reactions
• Dealing with Emotions
• Managing Negative Stress
• Exploring Your Options
• Examining the Reality
• Your Behaviour is Your Choice

Facilitator Profile

Dr Balbir has a wide range of experience both in the non-profit and profit sectors in management and leadership roles. He has been lecturing for 20 years and his prime areas of training are in Customer Service, Creativity, Stress Management, Organizational Psychology, Healthcare, Communications, Interpersonal Relations, Presentation Skills, Leadership and Motivation, Work Psychology and Business English.

Dr Balbir has also facilitated numerous other workshops/seminars centered on life skill programs. He often travels to South-East Asia countries to facilitate lecturer management and social science academic courses to post-graduate and PhD students.

In many ways, he is a coach, educator, facilitator, and consultant. He is sensitive to the learning needs of others, and has a warm and pleasant personality. He sets out to research new teaching methods that would produce self-directed, self-motivated, and self-acting learners – the kind of learners that would be valuable assets to any organization. Apart from his operations and management experiences, he is actively involved in planning, and development of new programs for professionals in the training/education arena. When he is not conducting training sessions, Dr Balbir is a lecturer of undergraduate and postgraduate students in English, Communications, TESOL, Management courses and related Social Science & Education Management modules.

Dr Balbir holds qualifications in Social Science (Psychology), a Masters in HealthCare Management and a Doctorate degree in Education. He is also a certified Instructor in the Train-the-Trainer program. Dr Balbir is a fellow member of the Institute of Healthcare Services, UK and the Institute of Management Specialists, UK. Dr Balbir has worked in the Healthcare industry for 14 years, Education & Training industry for 16 years, and remains active as a Senior Lecturer, involved in business development projects and education consultancy work. He held academic advisory positions at various overseas colleges and is enthusiastically involved in overseas business development in education.