Objectives

This is a one-day overview of human resource issues facing today’s business owners and managers. You do not always have the expertise to deal with the many employee relationship issues you face, and yet you will be expected to make decisions that are both effective and legal. This workshop will walk you through the hiring process, from performing a skills inventory to conducting the interview; discuss orientation; and cover some issues that arise after the hiring process (such as diversity issues, compensation, and discipline).

Benefits

• The latest trends in the human resource field and the changing role of the human resource professional
• How to write job specifications and identify core competencies
• Methods of finding, selecting, and keeping the best people using behavioral description interviewing techniques
• How to get employees off to a good start
• How to deal with compensation and benefits
• How to maintain healthy employee relations
• How to make performance appraisals a cooperative process

Outline

• Planning employee orientation
• The interview process
• Using Behavior Description Interviewing
• The importance of job descriptions
• Advertising for resumes
• Absenteeism
• Diversity
• Compensation and benefits
• Discipline & Termination

Facilitator Profile

Dennis has over 16 years of corporate experiences and has held managerial positions in several multinational organizational in the financial and retail sector overseeing global marketing, business strategies and training & development. Having worked and delivered training programs across international borders ranging from Middle East, Asia and Australasia to many executives and managers from organisations such as AIA, Citibank, SPH, Great Eastern Life, YEOs, OSIM, Singapore Turf Club, Luftansa Air, RSH(Dubai) and many others.

He brings wealth of practical business insights and is known for his clear and strategic thinking as well as his ability to help associates translate concepts and strategies into action plans to achieve measurable results.

His passion and great sense of humour in engaging the participants has significant impact on the learning effectiveness. He is a firm believer of continual learning and constantly strives to exceed expectation of himself and the learners.