Objectives

Your success as a manager often depends on how well your team operates. How are their problem-solving skills? Are they enthusiastic and motivated to do their best? Do they work well together?

Hundreds of studies have demonstrated that human beings function better and learn better in groups. If you want to develop your team leadership skills and unleash the talent of your individual team members, this workshop takes a practical look at current leadership practices that work.

Benefits

• Identify your team type through learning about the different team categories
• Build teamwork by recognizing and tapping into the twelve characteristics of an effective team
• Promote trust and rapport by exploring your team player style and how it impacts group dynamics
• Recognize the key elements that move a team from involvement to empowerment and how to imbue these elements in your team
• Develop strategies for dealing with team conflict and common situations
• Understand how action planning and analysis tools can help your team perform better

Outline

• Types of Teams
• The TORI Model
• The Team Player Survey
• Organizations Today
• The Stages of Team Development
• Communication Skills
• Shared Leadership
• DeBono’s Thinking Hats
• Managing Team Conflict
• The Trust/Relationship Model
• Obtaining Consensus
• Team-Shaping Factors
• Team Problem-Solving
• SWOT Analysis

Facilitator Profile

Dr Balbir has a wide range of experience both in the non-profit and profit sectors in management and leadership roles. He has been lecturing for 20 years and his prime areas of training are in Customer Service, Creativity, Stress Management, Organizational Psychology, Healthcare, Communications, Interpersonal Relations, Presentation Skills, Leadership and Motivation, Work Psychology and Business English.

Dr Balbir has also facilitated numerous other workshops/seminars centered on life skill programs. He often travels to South-East Asia countries to facilitate lecturer management and social science academic courses to post-graduate and PhD students.

In many ways, he is a coach, educator, facilitator, and consultant. He is sensitive to the learning needs of others, and has a warm and pleasant personality. He sets out to research new teaching methods that would produce self-directed, self-motivated, and self-acting learners – the kind of learners that would be valuable assets to any organization. Apart from his operations and management experiences, he is actively involved in planning, and development of new programs for professionals in the training/education arena. When he is not conducting training sessions, Dr Balbir is a lecturer of undergraduate and postgraduate students in English, Communications, TESOL, Management courses and related Social Science & Education Management modules.

Dr Balbir holds qualifications in Social Science (Psychology), a Masters in HealthCare Management and a Doctorate degree in Education. He is also a certified Instructor in the Train-the-Trainer program. Dr Balbir is a fellow member of the Institute of Healthcare Services, UK and the Institute of Management Specialists, UK. Dr Balbir has worked in the Healthcare industry for 14 years, Education & Training industry for 16 years, and remains active as a Senior Lecturer, involved in business development projects and education consultancy work. He held academic advisory positions at various overseas colleges and is enthusiastically involved in overseas business development in education.